Attention All Passengers by William J. McGee

72%

10 Critic Reviews

The author will take you through these issues and many more—truly a compendium of what’s gone wrong in the industry
-800-ceo-read

Synopsis

A Fast Food Nation for the airline industry, Attention All Passengers is a shocking and important exposé revealing the real state of the “friendly skies” in which we fly. Award-winning Consumer Reports travel journalist William McGee, a former editor of the Consumer Reports Travel Letter, spent nearly seven years in airline flight operations management, and what he learned was less than uplifting. From TSA power grabs and an endemic lack of oversight to legislative battles and lobbying boondoggles to antiquated flight patterns and outsourced maintenance workers, the airlines and the Government are in cahoots, conspiring to turn a profit any way they can, no matter who has to pay the price. A provocative and hard-hitting call to action, Attention All Passengers will explode all our previous misconceptions about the airline industry.
 

About William J. McGee

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William J. McGee is an award-winning travel journalist for Consumer Reports and the former Editor of Consumer Reports Travel Letter. In 2010, the U.S. Secretary of Transportation chose him as the lone consumer advocate on the Future of Aviation Advisory Committee. He also writes a monthly travel column for USAToday.com, and has contributed to Condé Nast Traveler, the New York Times, the Washington Post, Money, New York, Parents, Good Housekeeping, and many other magazines, newspapers, web sites, and blogs. Prior to becoming a journalist, McGee spent nearly seven years in airline flight operations management. He is an FAA-licensed aircraft dispatcher and served in the U.S. Air Force Auxiliary. He earned an MFA from Columbia University and currently teaches Creative Writing at Hofstra University. McGee lives in Connecticut.
 
Published June 26, 2012 by Harper. 354 pages
Genres: Business & Economics, Professional & Technical. Non-fiction
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Critic reviews for Attention All Passengers
All: 10 | Positive: 7 | Negative: 3

Kirkus

Below average
on May 13 2012

The author’s rant against customer service, though certainly justified, is far from original, and he often rehashes his valid points with excess explanation and anecdotes. Informative but not terribly entertaining.

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Publishers Weekly

Below average
Reviewed by Rob Weisback on Feb 13 2012

McGee’s extensive research yields a jumble of confusing references to various accidents, a slew of names from many interviews, and an occasional slip into professional jargon.

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Wall Street Journal

Below average
Reviewed by Stephen D. Solomon on Jun 29 2012

The book is less compelling when it turns to decrying the sorry state of airline service today

Read Full Review of Attention All Passengers | See more reviews from Wall Street Journal

The Boston Globe

Excellent
Reviewed by Alex Boese on Jun 24 2012

McGee is making a serious and important argument, and he ends with a series of suggestions . . . that reflect both insider knowledge and common sense.

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Inside Business

Excellent
Reviewed by Inside Business on Oct 19 2012

Extremely useful hints on individual safety make this an invaluable read for any traveler.

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Frontiers L.A.

Excellent
Reviewed by Terri Schlichenmeyer on Jul 27 2012

If the sky’s the limit for your travel plans and you want to take a good book along with you, I think Attention All Passengers is just the ticket.

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Conde Nast Traveler

Excellent
Reviewed by Barbara Peterson on Jun 26 2012

Attention is a hard-hitting, riveting exposé of all manner of aviation ills.

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Amy Reads

Good
Reviewed by Amy on Jun 27 2012

Highly recommended to anyone interested in big business, government, the airline industry, or transportation.

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800-ceo-read

Good
Reviewed by Jack Covert on Jul 12 2012

The author will take you through these issues and many more—truly a compendium of what’s gone wrong in the industry

Read Full Review of Attention All Passengers

Tales Told from the Road

Good
Reviewed by Tales Told from the Road on Jul 02 2012

The title of the book’s prologue sums air travel today in just two words: “Flying Sucks.”

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Reader Rating for Attention All Passengers
76%

An aggregated and normalized score based on 48 user ratings from iDreamBooks & iTunes


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