One of the world's leading experts on virtual teamwork, Jaclyn Kostner, takes readers step-by-step through the process of creating fast, effective, Bionic eTeams that use technology's power to extend their human capability and touch. Kostner notes: "Being on the same e-mail system doesn't make a team. People make a team. Communication makes a team. Trust makes a team." In BIONIC eTeamwork, Kostner includes best practices from SAS Airlines, Dow Chemical, Hewlett-Packard, IBM, and more.
BIONIC eTeamwork teaches: the three-step evolution to bionic eteamwork; four key ways to transition your team quickly to bionic eteamwork; best practices for creating trust in teams that communicate virtually; moments of truth to enhance a leader's power to guide behavior from afar; three kinds of emotion that build a sense of team, even from across the globe.
About Jaclyn KostnerSee more books from this Author
These new titles offer a mix of advice on cultivating teamwork, supporting worker creativity and delivering good customer service.BIONIC eTEAMWORK: How to Build Collaborative Virtual Teams at HyperspeedJaclyn Kostner.| Read Full Review of BIONIC eTeamwork