Class Acts by Mary Mitchell
How Good Manners Create Good Relationships and Good Relationships Create Good Business

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Synopsis

Here's the complete guide to handling sticky situations, embarrassing questions, rude encounters, and faux pas with grace and style.
 

About Mary Mitchell

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MARY MITCHELL is president of Uncommon Courtesies, a Philadelphia-based business communications consulting firm. She writes a syndicated column called "Ms. Demeanor," is the Prodigy online manners expert, and is the author of The Complete Idiot's Guide to Etiquette and Dear Ms. Demeanor: The Young Person's Etiquette Guide. JOHN CORR is a writer with the Philadelphia Inquirer.
 
Published May 4, 2005 by M. Evans & Company. 302 pages
Genres: Self Help, Education & Reference, Business & Economics, Political & Social Sciences. Non-fiction

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Mitchell covers more than just cube-land etiquette with advice on making small talk, conquering public speaking fears and understanding cyberspace rules.

Dec 13 2016 | Read Full Review of Class Acts: How Good Manners ...
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