Confidence by Rosabeth Moss Kanter
How Winning Streaks and Losing Streaks Begin and End

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Synopsis

From the boardroom to the locker room to the living room—how winners become winners . . . and stay that way.

Is success simply a matter of money and talent? Or is there another reason why some people and organizations always land on their feet, while others, equally talented, stumble again and again?

There’s a fundamental principle at work—the vital but previously unexamined factor called confidence—that permits unexpected people to achieve high levels of performance through routines that activate talent. Confidence explains:

• Why the University of Connecticut women’s basketball team continues its winning ways even though recent teams lack the talent of their predecessors
• Why some companies are always positively perceived by employees, customers, Wall Street analysts, and the media while others are under a perpetual cloud
• How a company like Gillette or a team like the Chicago Cubs ends a losing streak and breaks out of a circle of doom
• The lessons a politician such as Nelson Mandela, who resisted the temptation to take revenge after being released from prison and assuming power, offers for leaders in both advanced democracies and trouble spots like the Middle East

From the simplest ball games to the most complicated business and political situations, the common element in winning is a basic truth about people: They rise to the occasion when leaders help them gain the confidence to do it.

Confidence is the new theory and practice of success, explaining why success and failure are not mere episodes but self-perpetuating trajectories. Rosabeth Moss Kanter shows why organizations of all types may be brimming with talent but not be winners, and provides people in leadership positions with a practical program for either maintaining a winning streak or turning around a downward spiral.
Confidence is based on an extraordinary investigation of success and failure in companies such as Continental Airlines, Seagate, and Verizon and sports teams such as the University of North Carolina women’s soccer team, New England Patriots, and Philadelphia Eagles, as well as schools, health care, and politics.

Packed with brilliant, practical ideas such as “powerlessness corrupts” and the “timidity of mediocrity,” Confidence provides fresh thinking for perpetuating winning streaks and ending losing streaks in all facets of life—from the factors that can make or break corporations and governments to the keys for successful relationships in the workplace or at home.


From the Hardcover edition.
 

About Rosabeth Moss Kanter

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Named by the London Times as one of the "50 most powerful women in the world," ROSABETH MOSS KANTER is the Ernest L. Arbuckle Professor at Harvard Business School. She is the author of the New York Times bestseller Confidence, The Change Masters, named by the Financial Times as one of the most influential business books of the twentieth century, and Men and Women of the Corporation, which won the C. Wright Mills Award for the year's best book on social issues. Dr. Kanter chairs the Harvard Advanced Leadership Initiative, offering innovative collaboration across business, education, government, law, and public health.
 
Published September 7, 2004 by Crown Business. 432 pages
Genres: Business & Economics, Health, Fitness & Dieting, Self Help, Professional & Technical, Computers & Technology, Literature & Fiction. Non-fiction

Unrated Critic Reviews for Confidence

Publishers Weekly

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Winning streaks are characterized by continuity and continued investment, Kanter argues, while losing streaks are marked by disruption and a lack of investment that typically give way to a self-fulfilling prophecy of failure.

| Read Full Review of Confidence: How Winning Strea...

Harvard Business Review

To build your confidence, think about building the confidence of others and creating a culture in which everyone is more likely to succeed, whether through mentoring them or recognizing their strengths.

Jan 03 2014 | Read Full Review of Confidence: How Winning Strea...

Harvard Business Review

Harvard Business Publishing is an affiliate of Harvard Business School.

Jan 18 2010 | Read Full Review of Confidence: How Winning Strea...

Harvard Business Review

There is a Royal Wedding website, a Clarence House royal wedding Twitter feed, and a live multi-media blog put together by St. James Palace.

Apr 25 2011 | Read Full Review of Confidence: How Winning Strea...

Harvard Business Review

A National Council for Research on Women report showed that investment management, a field at the heart of the financial crisis, has one of the lowest, and most stubbornly persistent, percentages of women of any major U.S. industry.

Oct 25 2010 | Read Full Review of Confidence: How Winning Strea...

Harvard Business Review

A German machinery company showed resilience by growing its service contracts when demand for machines slowed, and it mobilized employees to find new service possibilities.

Jul 17 2013 | Read Full Review of Confidence: How Winning Strea...

Harvard Business Review

(As a bumper sticker says, "One nuclear war could ruin a whole career.") On the other hand, people change all the time and love it, because they go after something they want - a new venture, a new book, a new spouse, a new baby, a new home, a new career step.

Aug 05 2009 | Read Full Review of Confidence: How Winning Strea...

Harvard Business Review

A powerful new Hollywood documentary, Inside Job, tells the story of the biggest bank robbery of all time.

Oct 25 2010 | Read Full Review of Confidence: How Winning Strea...

Harvard Business Review

The Verizon Wireless side of the telecom giant, which is 45 percent owned by Vodafone, is also deepening ties with Google for the Droid and betting on its faster fourth generation (4G) network based on new LTE (long term evolution) technology to leap forward in the wireless marketplace.

Jan 10 2011 | Read Full Review of Confidence: How Winning Strea...

Harvard Business Review

For anyone who plays on a team, winning makes it easier to respect and listen to one another, because after all, if you win together, then the presumption is that everyone is a good player.

Aug 01 2012 | Read Full Review of Confidence: How Winning Strea...

Harvard Business Review

As change agents know, just because the funding or information or meeting has been promised doesn't mean that it will be delivered on time.

Nov 02 2009 | Read Full Review of Confidence: How Winning Strea...

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