Conquering Complexity in Your Business by Michael L. George
How Wal-Mart, Toyota, and Other Top Companies Are Breaking Through the Ceiling on Profits and Growth

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Conquering the complexity in products and services can generate larger contributions to profits and growth than nearly any other business strategy

Here's a guarantee: Somewhere in your business, there is too much complexity. You may also be losing out by having too little complexity where it counts - in the products, services and options you offer to customers. Either way, the impact of complexity is enormous in terms of lost profit and missed growth opportunities.

Conquering Complexity in Your Business shows how to break through the ceiling on profits and growth by implementing the three rules for conquering complexity:Eliminating complexity that customers will not pay forExploiting the complexity that customers will pay forMinimizing the costs of the complexity you offer

You'll find methods and tools you need to:Identify the offering and process complexity in your businessQuantify the impact of that complexityDecide which complexity you want to keep and which to eliminateSelect specific approaches to eliminate different kinds of complexity

This knowledge will significantly improve your ability to grow profit, revenue, and shareholder value.


About Michael L. George

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Michael George (Dallas, TX) is the author of Lean Six Sigma and Lean Six Sigma for Services . He is founder and CEO of George Group, a consulting company that delivers rapid and sustained improvements in shareholder value through unique methodologies. George Group is the global leader in Lean Six Sigma. Stephen Wilson (Dallas, TX) is the director of the Cost of Complexity practice at the George Group. He also has expertise in strategy development, Valued Based Management and Lean Six Sigma, the process improvement methodology. He holds an MBA in Strategy and Finance from the Wharton School.
Published June 21, 2004 by McGraw-Hill. 336 pages
Genres: Business & Economics. Non-fiction

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When Thoreau's injunction to simplify, simplify, is translated into the context of business management, the result is this labyrinthine treatise.

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