Dealing With Difficult People by Dr. Rick Brinkman
(Mighty Managers Series)

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Synopsis

Explains how to:

Identify 10 bothersome behaviors and deal successfully with each of them Understand why people become difficult Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more Cultivate the nine "take-charge" skills that prevent people from becoming difficult
 

About Dr. Rick Brinkman

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McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
 
Published February 20, 2003 by McGraw-Hill. 65 pages
Genres: Business & Economics, Literature & Fiction, Health, Fitness & Dieting, Self Help. Non-fiction

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