Fierce Leadership by Susan Scott
A Bold Alternative to the Worst "Best" Practices of Business Today

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From the author of the acclaimed book Fierce Conversations comes the antidote to some of the most wrongheaded practices of business today.

· “Provide anonymous feedback.”
· “Hire smart people.”
· “Hold people accountable.”
These are all sound, business practices, right? Not so fast, says leadership visionary and bestselling author Susan Scott. In fact, these mantras — despite being long-accepted and adopted by business leaders everywhere — are completely wrongheaded. Worse, they are costing companies billions of dollars, driving away valuable employees and profitable customers, limiting performance, and stalling careers. Yet they are so deeply ingrained in organizational cultures that no one has questioned them. Until now.

In Fierce Leadership, Scott teaches us how to spot the worst “best” practices in our organizations using a technique she calls “squid eye”–the ability to see the “tells” or signs that we have fallen prey to disastrous behaviors by knowing what to look for. Only then, she says, can we apply the antidote..

Informed by over a decade of conversations with Fortune 500 executives, this book is that antidote. With fierce new approaches to everything from employee feedback to corporate diversity to customer relations, Scott offers fresh and surprising alternatives to six of the so-called “best” practices permeating today’s businesses. This refreshingly candid book is a must-read for any manager or leader at any level who is ready to take a long hard look at what trouble might be lurking in their organization - and do something about it.

From the Hardcover edition.

About Susan Scott

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Susan Scott's firm, Fierce Conversations, Inc., is an internationally recognized leader in executive education, focused on achieving results through skillful and courageous dialogue, facilitating Fierce Conversations, Fierce Leadership, and Fierce Coaching programs for CEOs and company leaders.
Published September 9, 2009 by Crown Business. 336 pages
Genres: Business & Economics. Non-fiction

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Executive Book Summaries

In her book Fierce Leadership: A Bold Alternative to the Worst “Best” Practices of Business Today, Scott provides methods to help a company re-energize its leadership and create positive change.

Aug 01 2011 | Read Full Review of Fierce Leadership: A Bold Alt...

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