Fundamentals of Quality Control and Improvement, Student Solutions Manual by Amitava Mitra

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A statistical approach to the principles of quality control and management

Incorporating modern ideas, methods, and philosophies of quality management, Fundamentals of Quality Control and Improvement, Third Edition presents a quantitative approach to management-oriented techniques and enforces the integration of statistical concepts into quality assurance methods. Utilizing a sound theoretical foundation and illustrating procedural techniques through real-world examples, this timely new edition bridges the gap between statistical quality control and quality management.

The book promotes a unique "do it right the first time" approach and focuses on the use of experimental design concepts as well as the Taguchi method for creating product/process designs that successfully incorporate customer needs, improve lead time, and reduce costs. Further management-oriented topics of discussion include total quality management; quality function deployment; activity-basedcosting; balanced scorecard; benchmarking; failure mode and effects criticality analysis; quality auditing; vendor selection and certification; and the Six Sigma quality philosophy.

The Third Edition also features:

Presentation of acceptance sampling and reliability principles

Coverage of ISO 9000 standards

Profiles of past Malcolm Baldrige National Quality Award winners, which illustrate examples of best business practices

Strong emphasis on process control and identification of remedial actions

Integration of service sector examples

The implementation of MINITAB software in applications found throughout the book as well as in the additional data sets that are available via the related Web site

New and revised exercises at the end of most chapters

Complete with discussion questions and a summary of key terms in each chapter, Fundamentals of Quality Control and Improvement, Third Edition is an ideal book for courses in management, technology, and engineering at the undergraduate and graduate levels. It also serves as a valuable reference for practitioners and professionals who would like to extend their knowledge of the subject.


About Amitava Mitra

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Dr. Amit Mitra is Associate Dean in the College of Business and Professor in the Department of Management at Auburn University. His research interests are in the areas of quality assurance, quality management, regression analysis, warranty analysis, applied statistics, and multicriteria modeling. Dr. Mitra has published numerous articles, some of which have appeared in journals such as Management Science, Decision Sciences, Journal of the American Statistical Association, International Journal of Production Research, Journal of the Operational Research Society, American Journal of Mathematical and Management Sciences, European Journal of Operational Research, IEEE Transactions on Engineering Management, Computers and Operations Research, IEEE Transactions on Reliability, Quality Engineering, and International Journal of Quality and Reliability Management. Dr. Mitra is also the author of the book titled, Fundamentals of Quality Control and Improvement, Second Edition, Prentice Hall, Upper Saddle River, New Jersey, 1998, which is used both nationally and internationally. He has conducted short courses for professionals in Total Quality Management, Quality Assurance, Statistical Process Control, and Design of Experiments, and has also assisted with implementation of statistical process control in industries. Dr. Mitra is listed in several national and international biographical listings, among which are: Who's Who in the South and Southwest, Personalities of America, Men of Achievement, Who's Who of Emerging Leaders in America, and Who's Who in American Education
Published September 22, 2008 by Wiley. 232 pages
Genres: Business & Economics, Professional & Technical. Non-fiction

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