Good Boss, Bad Boss by Robert Sutton

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Now with a new chapter that focuses on what great bosses really do. Dr. Sutton reveals new insights that he's learned since the writing of Good Boss, Bad Boss. Sutton adds revelatory thoughts about such legendary bosses as Ed Catmull, Steve Jobs, A.G. Lafley, and many more, and how you can implement their techniques.
If you are a boss who wants to do great work, what can you do about it? Good Boss, Bad Boss is devoted to answering that question. Stanford Professor Robert Sutton weaves together the best psychological and management research with compelling stories and cases to reveal the mindset and moves of the best (and worst) bosses. This book was inspired by the deluge of emails, research, phone calls, and conversations that Dr. Sutton experienced after publishing his blockbuster bestseller The No Asshole Rule. He realized that most of these stories and studies swirled around a central figure in every workplace: THE BOSS. These heart-breaking, inspiring, and sometimes funny stories taught Sutton that most bosses - and their followers - wanted a lot more than just a jerk-free workplace. They aspired to become (or work for) an all-around great boss, somebody with the skill and grit to inspire superior work, commitment, and dignity among their charges.
As Dr. Sutton digs into the nitty-gritty of what the best (and worst) bosses do, a theme runs throughout Good Boss, Bad Boss - which brings together the diverse lessons and is a hallmark of great bosses: They work doggedly to "stay in tune" with how their followers (and superiors, peers, and customers too) react to what they say and do. The best bosses are acutely aware that their success depends on having the self-awareness to control their moods and moves, to accurately interpret their impact on others, and to make adjustments on the fly that continuously spark effort, dignity, and pride among their people.


About Robert Sutton

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Robert Sutton is Professor of Management Science and Engineering at the Stanford Engineering School. The No Asshole Rule was a New York Times bestseller and won a Quill Award as the Best Business Book of the Year in 2007.
Published September 7, 2010 by Business Plus. 333 pages
Genres: Business & Economics, Self Help. Non-fiction

Unrated Critic Reviews for Good Boss, Bad Boss

Publishers Weekly

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With examples from such diverse workplaces as Pixar and Anchor Steam brewery, Sutton reveals how the best bosses take diverse and intertwined steps to create effective and humane workplaces, and offers tips on taking control, getting and giving credit appropriately, taking responsibility, staying...

Sep 06 2010 | Read Full Review of Good Boss, Bad Boss


For example: “What the Best Bosses Do”: He suggests seven attributes (Pages 47-64) “Tricks for Taking Charge”: He identifies nine (Pages 68-70) “The Attitude of Wisdom”: Smart Bosses and Wise Bosses (Page 73) “Participation Traps: He identifies and discusses three (Pages 88-91) “Other S...

Sep 07 2010 | Read Full Review of Good Boss, Bad Boss

Huffington Post

They spell out the word "asshole" in many places on their site, but I've had perhaps a dozen people write me that Amazon rejected their reviews because they wrote the word "asshole."

Feb 07 2008 | Read Full Review of Good Boss, Bad Boss

Huffington Post

As I wrote in my last post, I have written other management books, but nothing quite prepared me to the range of reaction to my new book, The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't.

May 31 2007 | Read Full Review of Good Boss, Bad Boss

Harvard Business Review

Don’t corner someone by the water cooler and say, “There’s something about Jessica I don’t like, don’t you agree?” Sutton notes that we all have a tendency to look for confirmation of our own opinions, but we should also resist it.

Jan 30 2012 | Read Full Review of Good Boss, Bad Boss

Harvard Business Review

After a significant reorganization, he was moved two levels up into a newly formed role, managing 40 people including ten of his former peers and the managers of those peers, including his former boss.

Dec 19 2012 | Read Full Review of Good Boss, Bad Boss

Harvard Business Review

His new book is Good Boss, Bad Boss, from Business Plus.

Sep 08 2010 | Read Full Review of Good Boss, Bad Boss

Executive Book Summaries

Executives that read Good Boss, Bad Boss will be grateful that Sutton chose to focus on formulating a healthy management mindset.

May 21 2012 | Read Full Review of Good Boss, Bad Boss

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