Implementing Strategic Change by Danny Samson
Managing Processes and Interfaces to Develop a Highly Productive Organization

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One of the key success factors for any organization is effective strategic change to ensure adaptability and increase productivity. Despite their importance, most change management projects fail –  Samson and Bevington's research points to an average process failure level of at least 30%  – and the problem is often the conflict between boardroom strategic initiatives and the procedural design. 

Their analysis shows that most conflict occurs during seemingly small activities that help drive a process forward and can make up to 80% of many employees' workload  –  tasks like chasing, following up or seeking permission to proceed. Their experience with over 400 companies in a range of industries proves that business strategy and change implementation rely on deep and close process knowledge. In this book, they offer proven productivity improvement tools to analyze process activities and rigorous and detailed methods to reengineer processes and make change successful. 

About Danny Samson

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Danny Samson is one of Australia's best known executive educators, having created and led many successful programs both in Australia and elsewhere. He is Professor of Management at the University of Melbourne and is Director of the Foundation for Sustainable Economic Development there. Tom Bevington is a partner in Bevington Group and its sister company Bevington Process Management Tools. He has experience in both technical and management roles in IT and was CEO of an international computer services organization with operations in 49 countries. Clients have included GE Capital, ANZ, Commonwealth Financial Services and Tower.
Published April 3, 2012 by Kogan Page. 248 pages
Genres: . Non-fiction