Just Listen by Mark Goulston M.D.
Discover the Secret to Getting Through to Absolutely Anyone

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The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades. Drawing on his experience as a psychiatrist, business consultant, and coach, and backed by the latest scientific research, author Mark Goulston shares simple but power ful techniques readers can use to really get through to people--whether they're coworkers, friends, strangers, or enemies. Getting through is a fine art but a critical one. With the help of this groundbreaking book readers will be able to turn the "impossible" and "unreachable" people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends.

About Mark Goulston M.D.

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Mark Goulston, M.D. is a psychiatrist, consultant, business coach, and is the author of Get Out of Your Own Way and Get Out of Your Own Way at Work. He writes a leadership column for Fast Company and the "Solve Anything with Dr. Mark" career advice column for Tribune Media Services. Named one of America's Top Psychiatrists by the Consumers' Research Council of America (2009, 2005, 2004), he is frequently quoted or featured in The Wall Street Journal, Harvard Business Review, Fortune, Newsweek and others, and on CNN, NPR, Fox News, and BBC-TV. He lives in Los Angeles.
Published September 15, 2009 by AMACOM. 256 pages
Genres: Business & Economics, Health, Fitness & Dieting, Education & Reference, Parenting & Relationships, Self Help. Non-fiction

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Publishers Weekly

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Goulston (Get Out of Your Own Way at Work ) returns with a primer on dealing with hard-to-reach people in virtually every scenario—defiant executives, angry

Jul 27 2009 | Read Full Review of Just Listen: Discover the Sec...


A best-selling author whose books include Get Out of Your Own Way and Get Out of Your Own Way at Work, he writes an Internet column on leadership for Fast Company as well as a syndicated column, “Solve Anything with Dr. Mark,” for Tribune Media Services.

Feb 17 2014 | Read Full Review of Just Listen: Discover the Sec...

My San Antonio.com

If you believe that most people are decent people and when they act up, it may be something is going on inside, not that they’re bad people.

Sep 14 2009 | Read Full Review of Just Listen: Discover the Sec...

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