Making Employees Owners by James F. Parker

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This is the eBook version of the printed book.

This Element is an excerpt from Do the Right Thing: How Dedicated Employees Create Loyal Customers and Large Profits (9780132343343) by James F. Parker. Available in print and digital formats.



How to get employees to think like owners (stock helps, but it’s just part of the story--here’s the whole story).


The first year Southwest made a profit, in 1973, it celebrated by creating the airline industry’s first employee profit-sharing plan. From a modest beginning, the plan’s value has grown to about $2 billion. Southwest employees, as a group, are probably the airline’s largest single shareholder: they don’t just think like owners; they actually are owners....


About James F. Parker

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James F. Parker served as Chief Executive Officer and Vice-Chairman of the Board of Southwest Airlines Co. from June 2001 through July 2004, three of the airline industry's most challenging years. He is a member of the Advisory Council for the MIT Leadership Center at MIT's Sloan Business School. A lawyer by trade, he spent 16 years as General Counsel of Southwest Airlines before being selected to lead the company. He is currently a member of the Board of Directors of Texas Roadhouse Restaurants, Inc.
Published June 30, 2010 by FT Press. 12 pages
Genres: Business & Economics. Non-fiction

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