Making Process Improvement Work by Neil Potter
A Concise Action Guide for Software Managers and Practitioners

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Synopsis

Software process improvement too often reflects a significant disconnect between theory and practice. This book bridges the gap—offering a straightforward, systematic approach to planning, implementing, and monitoring a process improvement program. Project managers will appreciate the book’s concise presentation style and will be able to apply its practical ideas immediately to real-life challenges.

With examples based on the authors’ own extensive experience, this book shows how to define goals that directly address the needs of your organization, use improvement models appropriately, and devise a pragmatic action plan. In addition, it reveals valuable strategies for deploying organizational change, and delineates essential metrics for tracking your progress. Appendices provide examples of an action plan, a risk management plan, and a mini-assessment process.

You will learn how to:

·  Scope and develop an improvement plan

·  Identify and prioritize risks and mitigate anticipated difficulties

·  Derive metrics that accurately measure progress toward business goals

·  Sell your improvement program in-house

·  Initially target practitioners and projects most-open to new approaches and techniques

·  Stay focused on goals and problems

·  Align the actions of managers and practitioners

·  Delay major policy documents and edicts until solutions have been practiced and tested

·  Use existing resources to speed deployment

·  Incorporate improvement models, such as SEI CMM® and CMMISM, into your improvement program

For those managers who are tired of chronic project difficulties, constant new improvement schemes, and a lack of real progress, this easily digestible volume provides the real-world wisdom you need to realize positive change in your organization.

 

 

About Neil Potter

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Neil Potter is a co-founder of The Process Group, a company that consults in software engineering process improvement. He has been working in software development, software engineering, and process and project management since 1985. He is an SEI-authorized Lead Assessor. Mary Sakry is a co-founder of The Process Group, a company that consults in software engineering process improvement. She has been working in software development, software engineering, and process and project management since 1976. She is an SEI-authorized Lead Assessor. 0201775778AB02262002
 
Published March 22, 2002 by Addison-Wesley Professional. 192 pages
Genres: Business & Economics, Computers & Technology, Education & Reference. Non-fiction

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