Today when employees leave a job, they're often quitting their manager rather than their position or organization. Employees have more job choices than ever, and a supervisor's ability to manage human capital is a powerful influence on their decision to stay or leave. "Managers of choice" are supervisors who stay ahead of the game by nurturing employee talent in the same way they nurture customer relationships. In this eye-opening book, Nancy Ahlrichs explains how employees have become job "buyers," with employers as the job "sellers." Talented people, she says, want more from their jobs than just a paycheck and if they don't find what they want in one job, they will move on to something else. They are "consumers of the work experience." Manager of Choice describes five critical competencies of human capital management: talent scouting, relationship building, trust building, skill building and brand building. With worksheets, resource lists and compelling case studies, Ahlrichs shows managers how to adapt to the changing needs of the contemporary American workforce.
About Nancy S. Alrichs
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Published August 1, 2003
by Nicholas Brealey America.
Business & Economics.