Principles of Management for the Hospitality Industry by Dana V Tesone
(The Management of Hospitality and Tourism Enterprises)

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Synopsis

It is vital for hospitality management students to understand key management concepts as part of the complex and intimate nature of the services industry. Principles of Management for the Hospitality Industry is designed specifically for hospitality students who need to be able to use management tools and techniques to become successful hospitality managers.


By placing you at the heart of an imaginary workplace this book offers the opportunity to work through all of the items of discussion for each topic. The chapter begins with a scenario to prompt an exploration of a given topic, and concludes with the outcome of this scenario to reinforce the lessons learnt throughout the chapter.


Highly practical in approach, this is an up-to-date and skilful integration of all core areas of management. It is packed with tools and techniques to aid learning and understanding:



improve your professional management vocabulary with definitions in each chapter, and a complete glossary of terms
visualize key concepts with over one hundred explanatory diagrams
gain confidence by testing your understanding on the accompanying website
practical applications of theory are illustrated in international case studies throughout the book
discussion questions prompt an exploration of key concepts.
 

About Dana V Tesone

See more books from this Author
Abraham Pizam is Professor of tourism management with the University of Central Florida, USA.
 
Published May 23, 2012 by Routledge. 416 pages
Genres: Business & Economics, Education & Reference. Non-fiction

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