Secrets of Selling Services by Stephan Schiffman
Everything You Need to Sell What Your Customer Can't See-from Pitch to Close 

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Synopsis

From America’s #1 sales trainer--the ultimate closer's guide for selling services

Stephan Schiffman--the acclaimed author of The 25 Habits of Highly Successful Salespeople and other top-selling sales books--applies his proven strategies to help you get the edge in one of the most challenging but potentially rewarding categories in the sales game. In Secrets of Selling Services, Schiffman teaches you how to:

Build your communication skills Listen to your clients Sell a personal relationship Boost your confi dence Create client confi dence Deliver quality customer service

Schiffman arms you with winning ways to price, position, and present business services as products that solve problems--thereby overcoming buyer resistance to committing to products that they cannot see or touch.

Whether the product is accounting, legal advice, IT services, sales training, or any other service, you'll learn how to sell more of it in the Secrets of Selling Services.

 

About Stephan Schiffman

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Stephan Schiffman is the founder of DEI Sales, which has trained more than 600,000 professionals in over 9,000 companies during the past 30 years. Schiffman has written dozens of bestselling books that have sold well over a million copies, including "The 25 Toughest Sales Objections--and How to Overcome Them", "The Power of Positive Selling", "The 25 Sales Habits of Highly Successful Salespeople", "Cold-Calling Techniques", and "Closing Techniques.
 
Published November 29, 2012 by McGraw-Hill. 241 pages
Genres: Business & Economics, Education & Reference. Non-fiction

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