SharePoint 2010 Issue Tracking System Design, Create, and Manage by Sarath Thirumoorthi

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Synopsis

This edition has been revised to include out of the box Three-state workflow, which will be of help to users unable to use SharePoint Designer to build a notification process.

As a SharePoint Administrator or SharePoint Power User you may need to create an Issue Tracking System to record defects arising out of User Acceptance Testing or Production defects or you may need a system to track issues arising from the release of a new product. Why invest money in a separate bug tracking system when you can take advantage of SharePoint 2010 features. This book is a complete solution to design, create, and manage an Issue Tracking System.

This book explains the steps required in creating an issue tracking system using SharePoint Server Enterprise 2010. The concept is the same for other SharePoint 2010 editions. The book illustrates the issue tracking process with step-by-step instructions and examples and enables the user to use SharePoint successfully to create and manage an issue tracking system. Includes design of notification process and design of an archive list using SharePoint Designer 2010.

The following are the sections detailed:
(1) Issue Tracking Process Flow
(2) Creating an Issue Tracking List
(3) SharePoint Designer Workflow Notifications
SharePoint Three-state workflow (New for this edition)
(4) Create Issues and Replies
(5) Web Part Dashboards
(6) Reporting
(7) Archiving of aged list items etc
 

About Sarath Thirumoorthi

See more books from this Author
 
Published April 3, 2012 62 pages
Genres: Business & Economics, Computers & Technology, Education & Reference.

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