Superior Supervision by Raymond O. Loen
The 10% Solution

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Of all the supervisors in all the offices, plants, and organizations in the world, only a small group are truly outstanding at their jobs. Another small group are failures in their work, but the vast majority of supervisors are simply average performers.

About Raymond O. Loen

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Romance author Jayne Ann Krentz was born in Borrego Springs, California on March 28, 1948. She received a B.A. in history from the University of California at Santa Cruz and a Masters degree in library science from San Jose State University. Before becoming a full-time author, she worked as a librarian. Her novels include: Truth or Dare, All Night Long, and Copper Beach. She has written under seven different names: Jayne Bentley, Amanda Glass, Stephanie James, Jayne Taylor, Jayne Castle, Amanda Quick and Jayne Ann Krentz. Her first book, Gentle Pirate, was published in 1980 under the name Jayne Castle. She currently uses only three personas to represent her three specialties. She uses the name Jayne Ann Krentz for her contemporary pieces, Amanda Quick for her historical fiction pieces, and Jayne Castle for her futuristic pieces. She has received numerous awards for her work including the 1995 Romantic Times Reviewer's Choice Award for Trust Me, the 2004 Romantic Times Reviewer's Choice Award for Falling Awake, the Romantic Times Career Achievement Award, the Romantic Times Jane Austen Award, and the Susan Koppelman Award for Feminist Studies for Dangerous Men and Adventurous Women: Romance Writers on the Appeal of the Romance.
Published June 3, 1998 by Lexington Books. 171 pages
Genres: Business & Economics, Political & Social Sciences, Education & Reference. Non-fiction

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Here he outlines 14 strategies and procedures supervisors can follow ``to perform in the upper ten percent of supervisory performance.'' He sees the supervisory position as an often underutilized opportunity for supervisors to counsel employees, and he adds a list of early warning signs often dis...

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