This book is about the challenges facing managers today and the solutions to those challenges. The most immediate challenge is the retirement of the Baby Boomer generation which will create a labor shortage of 10 million workers by 2008. To address this issue, management must find a way to quickly increase productivity. Compounding this problem is the fact that the new labor force will be sourced from Generations X and Y which have the following characteristics: 1. They do not trust business or government. 2. They are independent with a "get off my back" attitude. 3. They have no fear of quitting and finding another job. Generations X and Y will demand a balance between their work and personal life. If they become unhappy, they will just quit. These characteristics will generate a high turnover rate causing many companies to be short handed. Another challenge facing management is dealing with the disruptive changes of the information age. In the information age the knowledge power base has shifted from management to the employee and the market power base has shifted from the producer to the consumer. The information explosion is flattening the old hierarchies and dramatically increasing the rate of change. These changes have turned the business environment upside down and rendered the Bureaucratic Management System that was created between 1850 and 1920 obsolete. For example, the Bureaucratic Management System is designed to resist change and maintain the status quo, but the need is for adaptability and rapid change. Is there a solution for these challenges that affect every employee and company? The answer is yes. However, the solution will require the implementation of a new management system which is designed for the information age, that can unleash the employee's potential and that dramatically increases productivity.
About Dean E. Tucker
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Published March 24, 2006
Computers & Technology, Business & Economics.