The Chief Learning Officer by Tamar Elkeles
(Improving Human Performance)

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Tamar Elkeles, vice president of Qualcomm Learning Center and co-author of The Chief Learning Officer, has been named 2010 CLO of the Year by Chief Learning Officer magazine

"Since she began with the company in 1992, Tamar Elkeles has built the Qualcomm Learning Center from a one-person operation into a sophisticated, integrated and innovative strategic resource for the organization" said Norm Kamikow, president and editor in chief of Chief Learning Officer magazine.

Congratulations Tamar!


New business realities and customer demands, coupled with new technologies in a changing competitive landscape are causing corporate learning departments to rethink their value, role, and impact in the organization. In a constantly changing business landscape with limited resources and tight budgets, learning must be viewed as essential to a successful achievement of business goals. The individual driving this function, the Chief Learning Officer (CLO), is in a unique position to add significant value to the organization. The role of the CLO is to drive value, focusing on issues such as business alignment, managing resources, innovation, customer service and ROI. The challenge is to show value to the organization in terms that business leaders and financial analysts can understand and appreciate. Written from the perspective of the CLO, this book discusses nine important value-adding strategies, making up this critical role of the CLO of the future. At least twenty high profile CLOs provide their strategies on each of these issues.

This book is essential reading for both the training and HR communities who need to show the value and connect learning to the business. This book shows the value that can be achieved in the organization if it is managed and organized properly and the appropriate leadership is provided.


About Tamar Elkeles

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Vice President of QUALCOMM's Corporate Learning Center, and is responsible for defining the overall training and development strategic direction for the company. Her scope of leadership includes company-wide training, executive/leadership development, internal communications, organization development and learning technology for more than 7,000 QUALCOMM employees worldwide. In 2002, QUALCOMM was ranked as "best in class" in telecommunications and #28 on Training Magazine's list of Top 100 training organizations. QUALCOMM was ranked #12 on Training Magazine's list of Top 50 Training Organizations in 2001. Jack J. Phillips, PhD, is a world-renowned expert on measurement and evaluation and chair of the ROI Institute, Inc., which provides consulting services, workshops and keynote addresses for Fortune 500 companies and major organizations around the world. He developed the ROI MethodologyT, a revolutionary process that provides bottom-line figures and accountability for all types of training, performance improvement, human resources and technology programs and is used worldwide by corporations, governments and non-profit organizations. His expertise in measurement and evaluation is based on nearly thirty years of corporate experience in five industries. He has served as training and development manager at two Fortune 500 firms, senior HR officer at two firms, president of a regional federal savings bank, and management professor at a major state university. Phillips is the author or editor of more than 30 books and more than 100 articles.
Published January 18, 2007 by Routledge. 392 pages
Genres: Business & Economics. Non-fiction

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The Chief Learning Officer: Driving Value Within a Changing Organization Through Learning and Development Tamar Elkeles and Jack Phillips Butterworth-Heinemann (2006).

Jul 28 2010 | Read Full Review of The Chief Learning Officer (I...

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