The Heart of Change by John P. Kotter
Real-Life Stories of How People Change Their Organizations

No critic rating

Waiting for minimum critic reviews

See 1 Critic Review



Moving beyond the process of change

Why is change so hard? Because in order to make any transformation successful, you must change more than just the structure and operations of an organization—you need to change people’s behavior. And that is never easy.

The Heart of Change is your guide to helping people think and feel differently in order to meet your shared goals. According to bestselling author and renowned leadership expert John Kotter and coauthor Dan Cohen, this focus on connecting with people’s emotions is what will spark the behavior change and actions that lead to success. Now freshly designed, The Heart of Change is the engaging and essential complement to Kotter’s worldwide bestseller Leading Change.

Building off of Kotter’s revolutionary eight-step process, this book vividly illustrates how large-scale change can work. With real-life stories of people in organizations, the authors show how teams and individuals get motivated and activated to overcome obstacles to change—and produce spectacular results. Kotter and Cohen argue that change initiatives often fail because leaders rely too exclusively on data and analysis to get buy-in from their teams instead of creatively showing or doing something that appeals to their emotions and inspires them to spring into action. They call this the see-feel-change dynamic, and it is crucial for the success of any true organizational transformation.

Refreshingly clear and eminently practical, The Heart of Change is required reading for anyone facing the challenges inherent in leading change.


About John P. Kotter

See more books from this Author
John P. Kotter is the Konosuke Matsushita Professor of Leadership, Emeritus, at Harvard Business School, and is widely regarded as the world's foremost authority on leadership and change. His has been the premier voice on how the best organizations actually do change.
Published October 23, 2012 by Harvard Business Review Press. 214 pages
Genres: Business & Economics, Self Help, Education & Reference. Non-fiction

Unrated Critic Reviews for The Heart of Change

Publishers Weekly

See more reviews from this publication

"Never underestimate the power of a good story," Kotter and Cohen testify in this highly readable sequel to Kotter's groundbreaking Leading Change.

| Read Full Review of The Heart of Change: Real-Lif...

Reader Rating for The Heart of Change

An aggregated and normalized score based on 91 user ratings from iDreamBooks & iTunes

Rate this book!

Add Review