When it comes to solving complex problems, we often perform elaborate rituals in the guise of best practices that promise a world of order, certainty, and control. But reality paints a far different picture, which practitioners are often reluctant to discuss.
A witty yet rigorous journey through the seedy underbelly of organisational problem solving, The Heretic’s Guide to Best Practices pinpoints the reasons why best practices don’t work as advertised and what can be done about it.
“Hugely enjoyable, deeply reflective, and intensely practical. This book is about weaving human artistry and improvisation, with appropriate methods and technologies, in order to pool collective intelligence and wisdom under pressure.”;Simon Buckingham Shum, Knowledge Media Institute, The Open University, UK
About Paul CulmseeSee more books from this Author
While the authors’ advice for the pursuit of common sense in the business world will appeal to experienced midlevel managers, the book might be of more value to new managers who could use some of these stories as lessons in how to avoid productivity pitfalls.Jun 18 2012 | Read Full Review of The Heretic's Guide to Best P...
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