The Ten Faces of Innovation by Tom Kelley
IDEO's Strategies for Defeating the Devil's Advocate and Driving Creativity Throughout Your Organization

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Synopsis

The author of the bestselling The Art of Innovation reveals the strategies IDEO, the world-famous design firm, uses to foster innovative thinking throughout an organization and overcome the naysayers who stifle creativity.

The role of the devil's advocate is nearly universal in business today. It allows individuals to step outside themselves and raise questions and concerns that effectively kill new projects and ideas, while claiming no personal responsibility. Nothing is more potent in stifling innovation, Kelley claims.

Over the years, IDEO has developed ten roles people can play in an organization to foster innovation and new ideas while offering an effective counter to naysayers. Among these approaches are the Anthropologist—the person who goes into the field to see how customers use and respond to products, to come up with new innovations; the Cross-pollinator who mixes and matches ideas, people, and technology to create new ideas that can drive growth; and the Hurdler, who instantly looks for ways to overcome the limits and challenges to any situation.

Filled with engaging stories of how Kraft, Procter and Gamble, Safeway and the Mayo Clinic have incorporated IDEO's thinking to transform the customer experience, THE TEN FACES OF INNOVATION is an extraordinary guide to nurturing and sustaining a culture of continuous innovation and renewal.
 

About Tom Kelley

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Tom Kelley is general manager of IDEO, the world's leading design consultancy specializing in product development and innovation. Working together with his brother, IDEO founder David Kelley, he has helped manage the firm, as it has grown from twenty designers to a staff of over three hundred. During that time, he has been responsible for diverse areas such as business development, marketing, human resources, and operations. Like everyone else at IDEO, he also occasionally gets down on his knees to cut foam core alongside IDEO clients and designers, as part of the firm's brainstorming and prototyping efforts. Jonathan Littman is the author of The Fugitive Game and The Watchman and is a contributing writer for Red Herring magazine.
 
Published February 14, 2006 by Crown Business. 288 pages
Genres: Business & Economics, Education & Reference. Non-fiction

Unrated Critic Reviews for The Ten Faces of Innovation

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I especially appreciate the fact that Kelley focuses on the almost unlimited potential for creativity of individuals and the roles which they can play, "the hats they can put on, the personas they can adopt...[albeit] unsung heroes who work on the front lines of entrepreneurship in action, the co...

Aug 14 2010 | Read Full Review of The Ten Faces of Innovation: ...

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