When Professionals Have to Lead by Thomas J. DeLong
A New Model for High Performance

No critic rating

Waiting for minimum critic reviews

See 1 Critic Review



For too long, professional services firms have relied on the “producer-manager” model, which works well in uncomplicated business environments. However, today’s managing directors must balance often conflicting roles, more demanding clients, tougher competitors, and associates with higher expectations of partners at all levels.

When Professionals Have to Lead presents an overarching framework better suited to such complexity. It identifies the four critical activities for effective PSF leadership: setting strategic direction, securing commitment to this direction, facilitating execution, and setting a personal example. Through examples from consulting practices, accounting firms, investment banks, and other professional service organizations, industry veterans DeLong, Gabarro, and Lees show how this model works to:
• Align your firm’s culture and key organizational components.
• Satisfy your clients’ needs without sacrificing essential managerial responsibilities.
• Address matters of size, scale, and complexity while maintaining the qualities that make professional services firms unique.

A valuable new resource, this book redefines the role of leadership in professional services firms.

About Thomas J. DeLong

See more books from this Author
Thomas J. DeLong is the Philip J. Stomberg Professor of Management Practice in the Organizational Behavior area at the Harvard Business School. John J. Gabarro is Baker Foundation Professor at the Harvard Business School. Robert J. Lees is former director of professional development at Morgan Stanley and former director of human resources for Ernst & Young International. Dr. Robert Lees is the clinical director of the Integra Counseling Group in British Columbia and the Regional Mental Health Quality Anaylist for the Fraser Region of B.C. Before becoming a psychologist, he was a clergyman for 11 years.
Published November 12, 2007 by Harvard Business Review Press. 256 pages
Genres: Business & Economics. Non-fiction

Unrated Critic Reviews for When Professionals Have to Lead


How could it be otherwise when senior professionals are unwilling and/or unable to provide corrective feedback, coaching, and mentoring to junior professionals in the same firm?

Oct 25 2010 | Read Full Review of When Professionals Have to Le...

Reader Rating for When Professionals Have to Lead

An aggregated and normalized score based on 5 user ratings from iDreamBooks & iTunes

Rate this book!

Add Review